Privacy Policy

How we collect, use, and protect your personal information on our Azerbaijan e-Visa information website

Last updated: June 15, 2025

Introduction

This Privacy Policy describes how our Azerbaijan e-Visa information website ("we," "our," or "us") collects, uses, and protects your personal information when you visit our website.

Important Note: This website provides information about Azerbaijan e-Visa applications but is not the official government application portal. For actual visa applications, you will be directed to the official ASAN Visa system operated by the Government of Azerbaijan.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect different types of information to provide and improve our services

Information You Provide

Information you voluntarily provide when using our website:

Contact Information:

Email address (if you contact us)
Name (if provided in communications)
Message content (in contact forms or emails)

Usage Information:

Feedback and comments
Survey responses (if applicable)
Newsletter subscriptions (if offered)

Voluntary: All personal information is provided voluntarily by you

Automatically Collected Information

Information automatically collected when you visit our website:

Technical Information:

IP address
Browser type and version
Operating system
Device information
Screen resolution

Usage Data:

Pages visited
Time spent on pages
Referring websites
Click patterns
Date and time of visits

Automatic: This information is collected through cookies and analytics tools

How We Use Your Information

We use collected information for legitimate purposes to improve our services

Website Improvement

We use analytics data to understand how visitors use our website and improve user experience.

Analyze popular content
Identify technical issues
Optimize page loading
Improve navigation

Communication

We use contact information to respond to your inquiries and provide requested information.

Respond to questions
Provide visa information
Send requested updates
Technical support

Security & Legal

We use information to protect our website and comply with legal requirements.

Prevent fraud and abuse
Monitor security threats
Comply with laws
Maintain website integrity

Cookies and Tracking Technologies

Information about how we use cookies and similar technologies

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our website is used.

Cookie Management

Your Cookie Choices:

Browser Settings: You can control cookies through your browser settings
Opt-Out: You can disable non-essential cookies
Delete Cookies: You can delete existing cookies at any time
Third-Party Tools: Use privacy tools to manage tracking

Third-Party Services:

Google Analytics: Website traffic analysis
Social Media: Social sharing buttons
CDN Services: Content delivery optimization

Disabling cookies may affect website functionality

Information Sharing and Disclosure

How and when we may share your information with third parties

We Do NOT Share

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Protected Information:

Personal Details: Names, email addresses, contact information
Communication Content: Messages, inquiries, feedback
Individual Usage Patterns: Personal browsing behavior
Private Data: Any sensitive personal information

Commitment: Your privacy is our priority, and we maintain strict data protection standards.

Limited Sharing

We may share information only in specific, limited circumstances:

Permitted Sharing:

Legal Requirements: When required by law or legal process
Safety Concerns: To protect rights, property, or safety
Service Providers: With trusted partners who help operate our website
Aggregated Data: Anonymous, statistical information only

Service Providers:

Web hosting services
Analytics providers (Google Analytics)
Email service providers
Security services

All service providers are bound by confidentiality agreements

Data Security

How we protect your personal information from unauthorized access and misuse

SSL Encryption

All data transmitted between your browser and our website is encrypted using SSL/TLS technology.

HTTPS protocol
256-bit encryption
Secure data transmission
Certificate validation

Secure Hosting

Our website is hosted on secure servers with regular security updates and monitoring.

Regular security updates
Firewall protection
Intrusion detection
Backup systems

Access Controls

Strict access controls ensure only authorized personnel can access personal information.

Limited access rights
Authentication required
Activity logging
Regular audits

Security Limitations

While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your information using industry-standard practices.

Your Privacy Rights

Your rights regarding your personal information and how to exercise them

Your Rights

You have the following rights regarding your personal information:

Right to Access

Request information about what personal data we have about you

Right to Correction

Request correction of inaccurate or incomplete information

Right to Deletion

Request deletion of your personal information (subject to legal requirements)

Right to Object

Object to certain types of processing of your information

Right to Portability

Request a copy of your data in a portable format

How to Exercise Your Rights

To exercise any of your privacy rights, please contact us using the information below:

Contact Methods:

Email: Send your request via our contact page
Specify Request: Clearly state which right you want to exercise
Provide Details: Include enough information to verify your identity
Be Specific: Describe exactly what information you're referring to

Response Timeline:

We will respond within 30 days
Complex requests may take up to 60 days
We will notify you of any delays
No fee for reasonable requests

We may need to verify your identity before processing requests

Children's Privacy

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from children.

Our Policy:

No intentional collection from minors
Age-appropriate content only
Parental consent required for minors
Immediate deletion if discovered

If You're a Parent:

Monitor your child's internet usage
Contact us if you believe we have your child's information
We will promptly delete any such information
No questions asked, immediate action

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When We Update:

Legal Changes: New privacy laws or regulations
Service Changes: New features or services
Business Changes: Changes in our business practices
Security Updates: Enhanced security measures

How We Notify You:

Updated date at the top of this policy
Notice on our website homepage
Email notification for significant changes (if we have your email)
Reasonable advance notice when possible

Recommendation: Please review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Privacy Questions:

Use our contact page
Include "Privacy" in the subject line
Provide specific details about your concern
Include your contact information

Response Commitment:

We respond within 30 days
Professional and courteous service
Clear explanations provided
Follow-up if needed